Terms

1. Who provides this service

Small Talk, Switzerland. Contact: hello@smltlk.ch. Details of our legal status are on the imprint page.

2. What Small Talk is

Small Talk is a platform where brands and creators find each other and run their collaborations: briefs, applications, terms, communication, approvals and invoice paperwork in one place.

3. What Small Talk is not

We are not a party to the collaboration between a brand and a creator. That agreement is formed solely between those two. We are not the client and not the contractor, not an employer or employment agency, and we do not owe any of the agreed deliverables.

In particular we are not responsible for: whether content gets delivered or how good it is, whether compensation gets paid, whether deadlines are met, usage rights in content, or advertising disclosure obligations. Those are for the two parties involved.

We review accounts before approving them and we remove what we catch — but we cannot guarantee the identity, reliability or solvency of the other side. Do your own diligence on whoever you work with.

4. Your account

You must be at least 16. Your details must be truthful and current, and your credentials kept confidential. An account belongs to one person or company and must not be shared or transferred. Accounts are reviewed before approval, and we may decline an application without giving reasons.

5. Your content

Your content stays yours. You grant us a non-exclusive, royalty-free right to store it and display it where running the service requires — your profile to brands, or your approved public creator profile. That right ends when you delete the content or your account, except for records we are legally required to retain.

You confirm you hold the rights to whatever you upload and that it doesn't infringe anyone else's.

6. Payments

Money never flows through Small Talk. The brand pays the creator directly. We are not a payment service, an escrow agent or a financial intermediary, we never hold funds, and we are not liable for compensation that is unpaid, late or clawed back. The invoicing feature produces documents; it does not collect money.

For brands, activating a collaboration workspace is a paid feature, and the price is shown before you activate. While a trial is active the price is still displayed, marked as included in your trial, and not charged. Payment is by bank transfer, and a workspace is activated once we've recorded it. Creators use Small Talk free of charge. We take no commission on what a brand pays a creator.

The workspace fee buys business access. Activated workspaces are not refunded; if something goes wrong, email us and we'll look at it case by case.

7. Acceptable use

You must not:

• misrepresent who you are, your audience size, or your identity;
• post unlawful, misleading, discriminatory or harassing content;
• route around the platform to avoid fees, scrape data, or pass data from it to third parties;
• attack the technical integrity of the service, send automated bulk requests, or circumvent access controls or rate limits;
• use contact details obtained here for unsolicited marketing.

8. Reviews

Reviews must be based on a collaboration that actually happened and must stick to the facts. We remove reviews that are plainly false, abusive or paid for. We do not fact-check every review.

9. Availability

We work to keep the service running but do not promise any particular level of availability. Maintenance, faults and ongoing development can cause interruptions or change how features work.

10. Liability

We are liable for intent and gross negligence, and for personal injury where the law requires. Otherwise our liability is excluded to the extent the law allows — in particular for lost profits, lost data, reputational harm, and for the acts or omissions of other users. Where liability does arise, it is limited to what you paid us in the twelve months before the event. Mandatory consumer rights are unaffected.

11. Suspension and termination

You can delete your account at any time (Settings → Your data). We may suspend or delete accounts that breach these terms, are used abusively, or where the law requires it; for minor breaches we will flag it first where that's reasonable. Payment obligations already incurred and statutory retention duties survive.

12. Changes to these terms

We may change these terms. We will tell you by email or in the app before a substantive change takes effect. If you don't agree, you can delete your account. The version and date are at the top of this page.

13. Governing law

Swiss law applies, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the provider's seat in Switzerland. Mandatory consumer jurisdiction rules are reserved.